Exchange Europe -  SILVIA LAGO™ | Comfortable Designer Shoes

Exchange Europe

Regular price €14.90
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EXCHANGE FOR ORDERS SHIPPING TO EUROPE

If you need a size change, buy this voucher and we will contact you to arrange the new delivery and return the unwanted size. Delivery in 1-3 business days with DHL.

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Si necesitas un cambio de talla, compra este vale y nos pondremos en contacto contigo para gestionar la nueva entrega y recoger el otro par. Entrega en 1-3 días laborables con DHL.

 

 

ZONE / ZONA

COSTS / GASTOS

TIMING / PLAZOS

ESPAÑA*

GRATIS en pedidos +70€ / Resto, 4,90 €

MRW, 1-5 días laborables 

EUROPEAN UNION

FREE on orders +270€ / Otherwise, 14,90 €

DHL Delivery, 2-7 business days

UK & EUROPE NON EU COUNTRIES 14,90 €, plus taxes due on delivery, paid to the carrier DHL Delivery, 2-7 business days
USA 24,90 €, plus taxes due on delivery, paid to the carrier DHL Delivery, 2-7 business days
OTHER COUNTRIES 28,90 €, plus taxes due on delivery, paid to the carrier DHL Delivery, 2-7 business days

 

Holidays and peak sales time may alter your shipment timeframe / En periodo de rebajas, promociones o Navidad, el plazo de entrega puede ser superior al habitual.

* Excepto Canarias, Ceuta y Melilla. Para estos destinos, solicitar info en silvia.lago@silvialago.com.

 

 

EXCHANGES / CAMBIOS

ZONE / ZONA

COSTS / GASTOS

ESPAÑA*

El primer cambio de talla es GRATIS*. Escríbenos un e-mail a silvia.lago@silvialago.com para gestionar el cambio.

OTHER COUNTRIES

You will first need to return the pair bought and make a new purchase. Send us an email at silvia.lago@silvialago.com to begin the exchange process.

 

* Excepto Canarias, Ceuta y Melilla. Para estos destinos, solicitar info en silvia.lago@silvialago.com.

 

RETURNS / DEVOLUCIONES

ZONE / ZONA

COSTS / GASTOS

TIMING / PLAZO
ESPAÑA*

5,90 € por cada par devuelto

(Se restarán del importe total del reembolso. Los gastos de envío no se reembolsarán).

Dispones de 15 días hábiles desde la fecha de entrega. Escríbenos un e-mail a silvia.lago@silvialago.com para gestionar la devolución.
EUROPEAN UNION

14,90 € for each pair returnedl

(Return costs will be deducted from the total amount refunded. Shipping costs are non-refundable).

Within 15 days from the date delivered. Send us an email at silvia.lago@silvialago.com to begin the return process. 
UK & EUROPE NON EU COUNTRIES

14,90 € for each pair returned 

(Return costs will be deducted from the total amount refunded. Shipping costs, custom charges and local taxes are non-refundable).

Within 15 days from the date delivered. Send us an email at silvia.lago@silvialago.com to begin the return process. 

USA

24,90 € for each pair returned

(Return costs will be deducted from the total amount refunded. Shipping costs, custom charges and local taxes are non-refundable).

Within 15 days from the date delivered. Send us an email at silvia.lago@silvialago.com to begin the return process. 

OTHER COUNTRIES

28,90 € for each pair returned

(Return costs will be deducted from the total amount refunded. Shipping costs, custom charges and local taxes are non-refundable).

Within 15 days from the date delivered. Send us an email at silvia.lago@silvialago.com to begin the return process. 

 

* Excepto Canarias, Ceuta y Melilla. Para estos destinos, solicitar info en silvia.lago@silvialago.com.

 

We are pleased to accept all new and unworn merchandise with its original packaging and dust bag. Failure to contact customer care and/or returning merchandise that is worn, damaged, altered or missing its original packaging will not be refunded and may be returned to you. 

Aceptamos devoluciones de zapatos que estén nuevos y no hayan sido usados, con su caja, bolsa de tela y envoltorio originales. Si no se contacta con atención al cliente o se devuelve mercancía que está dañada, usada, sin su envoltorio original, etc., la devolución no se podrá realizar, y se devolverá el paquete a su destinatario.

 

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