Valentina d&
Valentina d&
Valentina d&
Valentina d&
Valentina d&
Valentina d&
Valentina d&
Valentina d&
Valentina d&

Valentina d'orsay atelier

Made-to-order especially for you by master cobblers in Spain

Shipped to you in 6-8 weeks
Los recibirás en 6-8 semanas
Regular price €285.00
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Color
Heel height
Size

Our Valentina pumps are a best-seller for a reason. With an ultra-feminine maxi-bow and comfortable block heel, these pumps are perfect for your most elegant events.

FIT: true to size. If you are between sizes, choose the smaller size. TALLAJE: Tallan bien. Si dudas entre tallas, coge la talla menor.

If you would like to customize your shoes in another color or material, have something different in mind, or would like to make them vegan, send us an email to silvia.lago@silvialago.com.

  • Handcrafted in family-run workshops in Spain 

  • Extra cushioned insoles and soft leather lining

  • Silk velvet upper

  • Leather outsole

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  • Elaboración artesanal en talleres de Alicante, España

  • Plantilla almohadillada y forro extra suave

  • Elaborado en terciopelo seda

  • Suela de cuero 

Spain* 35 36 37 38 39 40 41 42
UK 2 3 4 5 6 7 8 9
US 5 6 7 8 9 10 11 12
France 36 37 38 39 40 41 42 43
Japan 22 23 24 25 26 27 28 29
Australia 4 5 6 7 8 9 10 11

 * Please note that Silvia Lago shoes are in Spanish sizing.

If you have any doubts, e-mail us at silvia.lago@silvialago.com or fill out our contact form. We will be very happy to help you!

How is the fitting of the Lagos?

We use Spanish sizing. In general our shoes are true to size. 

Do Lago shoes enlarge with use?

Our shoes enlarge with use to adapt to your feet, but only in width, never in length. The leather is soft and does naturally crease to improve fit. 

I have narrow feet

To make sure your feet stays in place you should always opt for models that hold on in the instep with a strap or shoelaces.

I have delicate feet

Our shoes are made with very soft leathers that will adapt to your feet and our lasts are quite generous. However, we recommend you to choose styles which are plain in the bunion area, without overlaps, straps, or ornaments and avoid very high heels. 

I have one foot smaller

That's pretty common. Avoid pumps or shoes that do not hold on the instep. You can add a 1 or 2 mm half insole (whatever thickness you need) inside the shoe of your smaller foot until it feels right.

 

ZONE / ZONA

COSTS / GASTOS

TIMING / PLAZOS

ESPAÑA*

GRATIS en pedidos +70€ / Resto, 4,90 €

MRW, 1-5 días laborables 

EUROPEAN UNION

FREE on orders +170€ / Otherwise, 14,90 €

DHL Delivery, 2-7 business days

UK & EUROPE NON EU COUNTRIES

FREE on orders +170€, but you will have to pay taxes** due on delivery, paid to the carrier / Otherwise, 14,90 €, plus taxes** due on delivery, paid to the carrier

DHL Delivery, 2-7 business days
USA 24,90 €, plus taxes** due on delivery, paid to the carrier DHL Delivery, 2-7 business days
OTHER COUNTRIES 28,90 €, plus taxes** due on delivery, paid to the carrier DHL Delivery, 2-7 business days

 

Holidays and peak sales time may alter your shipment timeframe / En periodo de rebajas, promociones o Navidad, el plazo de entrega puede ser superior al habitual.

* Excepto Canarias, Ceuta y Melilla. Para estos destinos, solicitar info en silvia.lago@silvialago.com.

** Silvia Lago is not responsible for any customs fees or duties incurred on international shipments outside the European Union as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you. For any questions about your order, please email silvia.lago@silvialago.com.

 

EXCHANGES / CAMBIOS

ZONE / ZONA

COSTS / GASTOS

ESPAÑA*

El primer cambio de talla es GRATIS*. Escríbenos un e-mail a silvia.lago@silvialago.com para gestionar el cambio.

OTHER COUNTRIES

You will first need to return the pair bought and make a new purchase. Send us an email at silvia.lago@silvialago.com to begin the exchange process.

 

* Excepto Canarias, Ceuta y Melilla. Para estos destinos, solicitar info en silvia.lago@silvialago.com.

 

RETURNS / DEVOLUCIONES

ZONE / ZONA

COSTS / GASTOS

TIMING / PLAZO
ESPAÑA*

5,90 € por cada par devuelto

(Se restarán del importe total del reembolso. Los gastos de envío no se reembolsarán).

Dispones de 15 días hábiles desde la fecha de entrega. Escríbenos un e-mail a silvia.lago@silvialago.com para gestionar la devolución.
EUROPEAN UNION

14,90 € for each pair returnedl

(Return costs will be deducted from the total amount refunded. Shipping costs are non-refundable).

Within 15 days from the date delivered. Send us an email at silvia.lago@silvialago.com to begin the return process. 
UK & EUROPE NON EU COUNTRIES

14,90 € for each pair returned 

(Return costs will be deducted from the total amount refunded. Shipping costs, custom charges and local taxes are non-refundable).

Within 15 days from the date delivered. Send us an email at silvia.lago@silvialago.com to begin the return process. 

USA

24,90 € for each pair returned

(Return costs will be deducted from the total amount refunded. Shipping costs, custom charges and local taxes are non-refundable).

Within 15 days from the date delivered. Send us an email at silvia.lago@silvialago.com to begin the return process. 

OTHER COUNTRIES

28,90 € for each pair returned

(Return costs will be deducted from the total amount refunded. Shipping costs, custom charges and local taxes are non-refundable).

Within 15 days from the date delivered. Send us an email at silvia.lago@silvialago.com to begin the return process. 

 

* Excepto Canarias, Ceuta y Melilla. Para estos destinos, solicitar info en silvia.lago@silvialago.com.

 

We are pleased to accept all new and unworn merchandise with its original packaging and dust bag. Failure to contact customer care and/or returning merchandise that is worn, damaged, altered or missing its original packaging will not be refunded and may be returned to you. 

Aceptamos devoluciones de zapatos que estén nuevos y no hayan sido usados, con su caja, bolsa de tela y envoltorio originales. Si no se contacta con atención al cliente o se devuelve mercancía que está dañada, usada, sin su envoltorio original, etc., la devolución no se podrá realizar, y se devolverá el paquete a su destinatario.

 

How made-to-order works

Design your dream shoe

Let the magic begin! Choose your favorite style and customize its heel height, material, color and embellishments.

Made-to-order just for you

Your order will be exclusively handmade for you in our workshop in Alicante (Spain), where master cobblers have produced luxury shoes for generations.

Delivery

Your shoes will ship to you within 6-8 weeks of order. You will receive the most special pair of shoes, handcrafted in Spain just for you! ❤

Alternatively, you can shop ready-to-ship styles

We have reimagined the magic of old-time fashion ateliers to create the shoe of your dreams ✨

Why our shoes are more comfortable than other brands?

HIGH QUALITY MATERIALS. We use first class leathers and super soft leather linings to avoid blisters and make sure your shoes mold to you feet as you walk.

COMFORTABLE CONSTRUCTION. We use tested comfortable lasts to ensure you can wear your shoes for hours. We also offer lower heel options, block heels and platforms that decrease the waist of last, and make your shoes even more comfortable.

CUSHIONED INSOLES. We are pioneers in using memory foam technology in all of our shoes for ultimate comfort.

FAQs

If you have any other questions, email us at silvia.lago@silvialago.com

Atelier pairs are handmade to order at our workshop in Spain and arrive within 6 to 8 weeks of order. Keep in mind that you may want your shoes for your dress fittings, so please take your fitting timeline into account when placing your order.

If you need your shoes earlier than that, contact us at silvia.lago@silvialago.com. Rush production is available on request for a small surcharge.

We will make a new pair in a size bigger or smaller, free of charge, to make sure they fit perfectly.

As atelier pairs are handmade to order and unique to you, they are final sale and cannot be returned. However, if there is a problem with sizing, we will do a new pair in a size bigger or smaller, free of charge, to make sure they fit perfectly.

Absolutely! Send us an email at silvia.lago@silvialago.com, and let us know what you have in mind!

We can also source a specific material or color on request. Please contact the atelier at silvia.lago@silvialago.com with these special requests!

Each style page features a note with fit tips and a dropdown with size conversions. You can also send us a note with any questions about choosing a size at silvia.lago@silvialago.com.

Yes! We want to make sure your new pair of Lagos fits perfectly! Send us an email to silvia.lago@silvialago.com.

Send us an email to silvia.lago@silvialago.com and we will talk about the styles that would best fit you.

Why our shoes are so special?

HANDMADE EXCLUSIVELY FOR YOU. Your shoes are handmade with love and care in a family-owned workshop in Alicante (Spain), where its artisans have been making luxury shoes for generations.

SHOES WITH MAGIC. We have reimagined the magic of old-time fashion ateliers, and bringing back the glamorous atmosphere of a bygone era, to create the shoe of your dreams with that je ne sais quoi, that makes you feel so special.

DESIGNED FOR YOUR COMFORT. Our priority is to make your shoes as comfortable as they are beautiful, so that you can enjoy your wedding or that big event, and dance for hours!

When you shop at Silvia Lago

You help make
fashion more sustainable

Through our on-demand business model and producing in very limited quantites, we promote conscious and responsible shopping, to avoid overproducing and generating unnecessary waste.

We only use leather that is animal by product, this means its left from skins that are food sources, not only to make product. And we are also making efforts to offer vegan high quality alternatives.

You help preserve
Spain's shoe craftsmanship

You are helping guarantee the future of Spain's shoe artisans, by creating ethical and fair job conditions, preserving century-old jobs and bringing back the joy and hope to the Alicante region.

you support a brand
created for and by women

We are a Barcelona-based brand, that was born due to the lack of feminine, high quality shoes that were really comfortable. We want you to feel the magic of our shoes and shine at your next big event! ❤

Talk to a stylist

If you need further advice and would like to talk to a stylist, send us an email to silvia.lago@silvialago.com, or fill the contact form below. We would love to talk to you!

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